FAQ

 

→ WHICH INGREDIENTS ARE IN LUME CANDLES?

We are very particular about what goes into our candles, and we've laid it all out for you here.

In short, we use the following materials:

• WAX: a blend of sustainably sourced European Rapeseed (colza) wax and Beeswax.
• WICKS: unbleached, sustainably sourced ring-spun cotton and paper; steel base. Like most wicks, the wicks we use are thinly coated with paraffin.
• SCENTS: Our fragrances are made in Grasse, France, the birthplace of perfume. They are all guaranteed phthalate-free.

→ WHERE ARE LUME CANDLES MADE?

Our candles are 100% handmade in Galicia, Spain. 

→ MONEY. MONEY? MONEY!

We accept Visa, Mastercard, Amex and Paypal. All prices are indicated in Euros (€). If you would like to pay by bank transfer, please contact us at info@lumecandl.es, and we'll see if we can make it work. 

→ WHAT DO YOU USE MY DATA FOR?

Your personal data is never shared with anyone, anywhere - ever. However, the data you enter at checkout will be used to deliver your order to the address indicated, and the shipping company may contact you in case there is an issue with the delivery.

→ COOKIES?

We use cookies on our website. For a full run-down, please see here.

→ CAN I HAVE A SAMPLE?

Currently, the best way to smell a LUME candle is visiting one of our stockists. We often include small samples in our shipments, but cannot guarantee it.

→ I WANT TO SELL LUME CANDLES IN MY STORE!

If you have a brick & mortar shop, and you'd like to sell LUME candles, let's talk. Please write us at info@lumecandl.es and we'll make some magic happen.

→ MY QUESTION ISN'T HERE...

The answers are all at info@lumecandl.es - don't be shy.